Book knowing you are 100% financially protected

We understand that the uncertainty regarding the ever changing situation with Covid-19 and how this could be making you nervous about committing to your trip to Croatia. Unforgettable Croatia are the largest luxury tour operator to Croatia and our very experienced team are on hand to design you the perfect trip with award winning support. You can book in confidence with us knowing that your trip to 100% financially protected and if you need to change your plans, you can do with us. Below we have outlined some of the steps we hope will give you the confidence and peace of mind to book.


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100% Financial Protection

Unforgettable Croatia are a fully bonded tour operator and member of the Association of Bonded Tour Operators Trust (ABTOT). All clients that book trips with us, no matter their country of origin are financially protected by ABTOT. Further details of ABTOT can be read here and our membership number is 5381.

Each year we are required to pass a financial fitness test and pay a sizeable bond to protect the monies guests pay us for their trips.

We also hold an Air Travel Oganisers License (ATOL 7583) which issued by the Civil Aviation Authority.


Low Cancellation Fees

Should you wish to cancel outright, we will apply a 10% cancellation fee for all new bookings. The remaining amount will be refunded to the card you paid us with. The 10% fee will be kept in credit for you to use on your next booking with us. This applies to new bookings booked after 1st November 2020 based on our Flex-Booking Conditions.

Flex-Booking Conditions

Low Deposit & No Credit Card Fees

We have reduced our trip deposits to give our guests the peace of mind in booking with less risk. Our travel experts will advise you of the deposit amount during the quote stage.

Trip deposits can be paid by credit card or bank transfer and we do not charge any fees for card payments.

MV Memories

Setting the Standards in Guest Safety

We are proud to operate our own fleet of the newest luxury balcony ships in Croatia. Unlike many of our competitors who simply book cabins on other cruise companies vessels, we are able to maintain stringent safety and hygiene procedures on our vessels. While efforts to contain the coronavirus continue to evolve, Unforgettable Croatia is taking proactive steps to raise the bar when it comes to hygiene and service on board our ships.


Please read our safety policies
Unforgettable Team

24/7 Concierge Service with a Smile

Unforgettable Croatia enjoys a reputation for service in Croatia which is second to none. We’ve built our reputation on going the extra mile and our 99% positive client feedback is testament to that. We offer a 24/7 concierge service and we also provide our guests with our exclusive Privilege Card to use during their trip. We have offices in Croatia and have an experienced team on the ground in both Split and Dubrovnik, to handle even the most intricate of request.

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We Care

Unforgettable Croatia are donating 10% of our annual profits until 2022 to supporting marine research and conservation in Croatia. Unforgettable Croatia work closely with the Blue World Institute, a non-profit dolphin and turtle research and conservation centre in Losinj. Our donations to the BWI are going to developing a new marine research centre in Losinj and funding additional volunteering projects aimed at studying dolphins and turtles in the Adriatic.


MV Bellissima

Supporting Local Communities

The ships we operate on are all locally built in Croatia, at ships yards not far from Split. Unforgettable Croatia supports local captains with investment into the ships to help them get started. Therefore we have a very strong bond with our local captains and their families. The captain, crew on our vessels and our fantastic ground staff, are all Croatian. Unlike big ocean liners, whose proceeds go to corporate firms and hedge funds, the revenue generated from our ships is invested into the local community.

All of our small ship cruises include hand-picked excursions which have been tried, tested and perfected by our team. We aim to introduce our guests to small family-run vineyards, traditional family-run restaurants and local producers who all have a wonderful story to tell and truly value the experience of interacting with our guests.


Flex-Booking Conditions

For more information about our Flexible Booking Conditions we are offering for all new bookings from 1st November 2020, please read our Flex-Booking Conditions.


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Why book with Unforgettable Croatia

  • 100% Financial Protection

    We are a licensed and fully bonded tour operator financially protected by both the Civil Aviation Authority (ATOL) and the Association of Bonded Travel Organisers Trust (ABTOT). All clients that travel with us are fully financially protected.

  • Destination Experts

    Our travel experts live and breathe the destinations they specialise in. This shows in their passionate to create hand crafted trips for our clients. We don’t offer cookie cutter trips, just truly unforgettable journeys unlike any other.

  • The Best Guides

    What makes our trips extraordinary is the unique immersive experiences we include. We pride ourselves in our black book of sought after expert guides, game rangers and local contacts who believe in our philosophy, unforgettable.

  • We Care

    From the moment you book your trip, we are on hand 24/7 to assist you throughout your journey. With regional offices around the world, we have ground logistics teams on hand to help you every step of the way.