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Book knowing you are 100% financially protected
We appreciate that there was uncertainty regarding the ever changing travel situation, when the pandemic commenced in March 2020. Fortunately we have experienced a very successful 2021 season and we are extremely positive as we prepare for 2022 and beyond. Unforgettable Croatia are the largest luxury tour operator to Croatia and our very experienced team are on hand to design you the perfect trip with award winning support at all times to assist you from the minute you book, until you return. You can book with confidence, knowing that your trip to 100% financially protected and we will always be as flexible as possible. Below we have outlined some of the steps that we believe will give you the complete reassurance and peace of mind to book today.
Talk to the Experts
100% Financial Protection
Unforgettable Croatia are a fully bonded tour operator and member of the Association of Bonded Tour Operators Trust (ABTOT). All clients that book trips with us, no matter their country of origin are financially protected by ABTOT. Further details of ABTOT can be read here and our membership number is 5381.
Each year we are required to pass a financial fitness test and pay a sizeable bond to protect the monies guests pay us for their trips.
We also hold an Air Travel Oganisers License (ATOL 7583) which issued by the Civil Aviation Authority.
Flexible Cancellations & Deferments
We appreciate that in today’s world, our guests may need to modify their trips or make changes to their itineraries. Due to the implications of Covid-19, we have adjusted our cancellation policies accordingly.
Should there be a ban on travel to Croatia from your country of origin within 30 days of your departure date, we will allow a deferment of the booking to a future date with no extra administration fees. If your trip falls into a higher season, we will simply charge you the fare difference which is levied by the suppliers on your booking.
If Croatia bans travel from your country of origin within 30 days of your departure date, we will allow you to defer to a future date subject to seasonal price differences or request a full refund.
Should you wish to cancel outright for any reason, we will apply a low cancellation fee. The remaining amount will be refunded to the card you paid us with.
Please refer to our Flex-Booking Conditions which apply to new bookings from 1st November 2020.
No Credit Card Fees
Trip deposits can be paid by credit card or bank transfer and we do not charge any fees for credit card payments.
Setting the Standards in Guest Safety
We are proud to operate our own fleet of the newest luxury balcony ships in Croatia. Unlike many of our competitors who simply book cabins on other cruise companies vessels, we are able to maintain stringent safety and hygiene procedures on our vessels. While efforts to contain the coronavirus continue to evolve, Unforgettable Croatia is taking proactive steps to raise the bar when it comes to hygiene and service on board our ships.
Privilege Card and Service with a Smile
Unforgettable Croatia enjoys a reputation for service in Croatia which is second to none. We’ve built our reputation on going the extra mile and our 99% positive client feedback is testament to that. We provide our guests with our exclusive Privilege Card to use during their trip with discounts in local restaurants. We also have offices in Croatia and have an experienced team on the ground in both Split and Dubrovnik, to handle even the most intricate of request.
We Care
Unforgettable Croatia are donating 10% of our annual profits until 2023 to supporting marine research and conservation in Croatia. Unforgettable Croatia work closely with the Blue World Institute, a non-profit dolphin and turtle research and conservation centre in Losinj. Our donations to the BWI are going to developing a new marine research centre in Losinj and funding additional volunteering projects aimed at studying dolphins and turtles in the Adriatic.
Supporting Local Communities
The ships we operate on are all locally built in Croatia, at ships yards not far from Split. Unforgettable Croatia supports local captains with investment into the ships to help them get started. Therefore we have a very strong bond with our local captains and their families. The captain, crew on our vessels and our fantastic ground staff, are all Croatian. Unlike big ocean liners, whose proceeds go to corporate firms and hedge funds, the revenue generated from our ships is invested into the local community.
All of our small ship cruises include hand-picked excursions which have been tried, tested and perfected by our team. We aim to introduce our guests to small family-run vineyards, traditional family-run restaurants and local producers who all have a wonderful story to tell and truly value the experience of interacting with our guests.
Flex-Booking Conditions
For more information about our Flexible Booking Conditions we are offering for all new bookings from 1st November 2020, please read our Flex-Booking Conditions.
Take a look at our bestselling trips...
- Explore This Trip
7-Night Split to Dubrovnik Signature Cruise
SPLIT - SIBENIK (KRKA National Park) - VIS - HVAR - KORCULA - MLJET - STON - DUBROVNIK
7 NightsFrom $1,895 PPDiscover the beautiful Dalmatian coast aboard a brand new luxury Split to Dubrovnik cruise featuring spacious cabins with private balconies. Visit the best Croatia has to offer including the UNESCO listed Old Towns of Split, Korcula, Sibenik and Dubrovnik. Witness breathtaking nature at the Krka National Park and Mljet National Parks. With delicious onboard dining and evenings spent sampling local restaurants in each of the islands you visit. - Explore This Trip
Classic Croatia
Split – Hvar – Dubrovnik
8 NightsFrom $2,395 PPA perfect introduction to the stunning and endlessly beautiful Dalmatian coast region on this, our most popular private tour of Croatia. - Explore This Trip
Dubrovnik to Venice Cruise-Tour
DUBROVNIK - SLANO – MLJET – KORČULA – VIS – HVAR - TROGIR - SPLIT - PLITVICE LAKES - ISTRIA - VENICE
11 NightsFrom $2,895 PPEnjoy the wonders of the stunning Southern Dalmatian Coast as you set sail on our deluxe Dubrovnik to Split cruise. Watch the islands go by from the comfort of your cabin balcony or sun deck. Discover magnificent UNESCO listed Old Towns including Dubrovnik, Split, Korcula and Trogir. Enjoy fresh oyster and wine tasting experiences along with a visit to the enchanting Blue Cave and stunning Mljet National Park. Enjoy a stunning guided tour of Plitvice Lakes National Park & a sightseeing, tasting tour of Istria before visiting Venice.
Why book with Unforgettable Croatia
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100% Financial Protection
We are a licensed and fully bonded tour operator financially protected by both the Civil Aviation Authority (ATOL) and the Association of Bonded Travel Organisers Trust (ABTOT). All clients that travel with us are fully financially protected.
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Destination Experts
Our travel experts live and breathe the destinations they specialise in. This shows in their passionate to create hand crafted trips for our clients. We don’t offer cookie cutter trips, just truly unforgettable journeys unlike any other.
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The Best Guides
What makes our trips extraordinary is the unique immersive experiences we include. We pride ourselves in our black book of sought after expert guides, game rangers and local contacts who believe in our philosophy, unforgettable.
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We Care
From the moment you book your trip, we are on hand 24/7 to assist you throughout your journey. With regional offices around the world, we have ground logistics teams on hand to help you every step of the way.
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